779bd Privacy Policy

779bd ("we", "us", or "the platform") operates a safe and trusted online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect when you use our website 779bd.cam, how we use it, who we share it with, and what rights you have. By using our services, you consent to this policy.

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1 What Information We Collect

We collect information in several ways — what you provide directly, information collected automatically from your device, and information received from third parties. Details are outlined below:

1.1 What You Provide Directly

• Full name and date of birth (for age verification — our services are for users aged 21 and above only)
• Mobile number and email address
• Payment details — such as bKash, Nagad, or Rocket account numbers or bank account information
• National ID card or passport details (as part of the KYC verification process)
• Your conversations with our support team
• Any information provided during account registration and management

1.2 Automatically Collected Information

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Time of site access, page browsing history, and session duration
• Information from cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and betting activity

1.3 Information Received from Third Parties

• Transaction verification information from payment processors
• Confirmations received from identity verification services
• Risk assessment information from fraud prevention partners

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2 How We Use Your Information

779bd uses your information only for lawful purposes and limited to what is necessary to provide our services. The main reasons we use your information are:

• Account creation and management: To complete registration, handle login, and ensure account security.
• Identity and age verification: To prevent users under 21 from accessing our services and to comply with KYC requirements.
• Transaction processing: To process deposits and withdrawals smoothly — via bKash, Nagad, Rocket, and bank transfers.
• Service improvement: To analyse user experience and improve the platform.
• Fraud prevention: To detect and stop suspicious activity and prevent money laundering.
• Customer support: To resolve your questions, complaints, and support requests.
• Communications: To send important account updates, security alerts, and relevant promotional information (if you have given your consent).
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gambling: To identify signs of addiction and provide users with the necessary support.

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3 Information Sharing and Disclosure

779bd does not sell your personal information. However, in certain circumstances we may share information with the following parties:

3.1 Service Provider Partners

Information is shared only to the extent necessary with payment gateways (bKash, Nagad, Rocket, banks), identity verification providers, and game suppliers — such as Pragmatic Play, Evolution Gaming, and Spribe. These partners are required to use the information in accordance with our instructions and may not use it for any other purpose.

3.2 Legal Requirements

We may disclose information in response to a court order, legal investigation, or a valid request from a regulatory authority. In such cases we will take all reasonable steps to protect your interests.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. However, the new entity will be required to honour the terms of this privacy policy.

3.4 With Your Consent

Outside of the cases above, we do not share your information with any third party without your explicit consent.

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4 Cookies and Tracking Technologies

We use cookies and similar technologies on our website. They are used mainly for three purposes:

• Essential cookies: To maintain login sessions, verify security, and ensure the basic functionality of the site. Without these, the site will not work properly.
• Analytics cookies: To understand which pages are used most, where issues arise, and to improve our services.
• Preference cookies: To remember your language and interface preferences.

You can manage cookies from your browser settings. Please note that disabling essential cookies may prevent some parts of the site from working properly.

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5 Data Retention and Security

5.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. After an account is closed, information may be kept for a defined period where required by legal obligations, fraud prevention, or dispute resolution.

5.2 Security Measures

779bd has put in place industry-standard technical and organisational measures to protect your information:

• Data transfers secured through SSL (Secure Socket Layer) encryption
• Encryption of stored data
• Restricted access controls — only authorised staff can view your information
• Regular security reviews and vulnerability assessments
• Automated monitoring systems to detect suspicious activity

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6 Your Rights

As a 779bd user, you have the following rights regarding your own information:

• Right to access: You can find out what information we hold about you.
• Right to rectification: You can request that any inaccuracies in your information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted — however, some information may need to be retained due to legal obligations.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to opt out of marketing communications: If you do not wish to receive promotional emails or messages, you can opt out at any time.
• Right to data portability: In certain circumstances you can request a copy of your information in an easily accessible format.

To exercise these rights, contact us via live chat or email. We will respond to your request within a reasonable timeframe.

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7 Privacy of Minors

779bd services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our services, please contact us immediately.

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8 International Data Transfers

Our servers and partner organisations may be located in various countries. When transferring data to another country, we ensure that appropriate safeguards are in place and that the information is processed in accordance with this privacy policy.

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9 Third-Party Links and Services

Our platform may have connections to payment gateways and game providers (such as Pragmatic Play, Evolution Gaming, JILI, and Spribe). These third parties have their own privacy policies and are solely responsible for their own data collection and use. We are not responsible for the privacy practices of third parties.

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10 Changes to the Privacy Policy

We may update this privacy policy from time to time. If any significant changes are made, we will update the "Last Updated" date at the top of the page and notify you by email where appropriate. We recommend checking this page regularly.

If you continue to use our services after any changes, you will be considered to have consented to the updated policy.

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11 Contact Us

If you have any questions or comments about this privacy policy, or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali — from any page on the site

We always respect your privacy and are committed to resolving your concerns as quickly as possible.